The Ultimate Santa Claus Experience - Join a Group

What You'll Do

Experience the most beautiful Secret Forest whilst in Lapland, where you will learn how to become Santa's Helper, decorate Gingerbread, and visit the Christmas Command Center, and of course, meet Santa Claus himself!

Embark on a journey to the depths of the Secret Forest and discover the home of the Elves! Our jolly Professor Elves are excited to share some of the most essential Elf secrets and skills with you, so take part in their Santa’s Helpers Training and earn your very own Elf diploma. The magical Fairytale Path will then lead you to one of the best-kept Christmas secrets of all time: Santa’s special Command Centre, where the Elves are already busy preparing for Christmas. And remember to hold on to your place on the Nice list, as you might just get to meet Santa Claus himself.

You will be welcomed by the lead Elf, and from there you will embark on Santa’s Helpers Training, where you will also receive a certificate of completion. Then you will be able to complete Gingerbread Decoration, and take a walk in the magical forest, where you will receive hot drinks by the open fireplace.

The Elves will also take you to visit the Christmas Command Center, so you can see for yourself the preparation for the most important day of the year – Christmas!

To round of this most magical part of any family Lapland holiday, you’ll then have the most important meeting of your trip – with, of course, Santa Claus!

During the transportation, you will have the chance to fill in special forms with the names of the little ones and their most special Christmas wishes. This information will be used during the program. There is no need to send any personal information in advance.

Experience
Highlights

Meet Santa Claus in the Secret Forest in your private group!

Experience Santa’s Helpers Training and receive your Santa’s Helpers Training Diploma

Enjoy a Elf-guided visit to Christmas Command Centre

FAQs

Our pick-up locations for our Group Programs:

Area 1: Santa Claus Holiday Village Reception (Three Elves Restaurant), Arctic TreeHouse Hotel

Area 2: Santa’s Hotel Santa Claus Reception

Area 3: Lapland Hotel Sky Ounasvaara Reception, SantaSport Institute Reception, Lapland Hotels Ounasvaara Chalets Reception

Pick-up time and pick-up place are confirmed to you upon reservation.

They are approximately 09:00, 12:00 or 13:00 you will be advised of the time slot available on booking.

Please make sure that you are at the right place at the correct local time ready for the pick-up. It is good to be there approx. 10 minutes earlier.

If you are attending one of our delightful Group Tours, during the transportation, you will have the chance to fill in special forms with the names of the little ones and their most special Christmas wishes. This information will be used during the program.

As the Secret Forest is located deep in the forest area, temperatures might be colder than in the city so we do recommend dressing warm. Our experiences do not include thermal clothing but there are companies in the Arctic Circle and city centre area where you can rent thermal clothing if needed.

Some tips for dressing in the cold weather that you might find useful:

- Dress in layers. Use many thin, warm layers rather than a few thick layers. It will insulate better and allow you to strip off some layers if the temperature climbs. Staying dry is the top priority.

- Add a first layer consisting of a comfortably light fabric that will remove the sweat away from your body. Avoid pure cotton, linen, or other similar materials, however, because these fabrics retain moisture and will chill you down. The best material is synthetic fiber.

- Next layer should be a knit sweater, sweatshirt, or fleece. This layer is to keep you warm. Also, a warm tracking suit will do or the latest trend of one-piece overalls.

- Thick socks (best thing would be to wear 1 thin and 1 or 2 thick pairs of socks on top of each other)

- Thin under gloves (best material is fleece).

Group Tours are experiences shared by multiple families, whom we collect from specific pick up points around Rovaniemi. There can be 4-60 participants per experience depending how many people have purchased places for that program. Private Programs are organised for one family / party exclusively guaranteeing full attention of the elves and allowing more customisation.

As the Secret Forest is in the forest, sometimes outdoor areas can be quite tricky to access with the wheelchair. However, wider forest paths and some of our venues are wheelchair accessible. Please contact our customer service for further assistance.