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Happy Easter to All Our Customers and Partners

We’ll be back at work as normal on Tuesday 2nd April – for EMERGENCIES ONLY please call our office at +44 203 048 3044

Should your customers be unable to travel due to the following reasons, we will work with you to either find a suitable date to postpone to and if one cannot be found then a full refund will be offered.

  • Denied Outbound Travel: Your country’s governing bodies have advised against all but essential travel to your destination due to Covid-19.
  • Denied Access: The experience location’s governing bodies have denied access to the destination due to Covid-19.
  • Service Closure: The experience is unable to be provided due to local government orders restricting activity due to Covid-19.

All cancellations must be submitted in writing by email to support@nitgb.com, along with your booking reference and reasons for cancellation.